Solutions · Requestors

Stop making managers choose the system

They don't know if it's Workday, Fieldglass, Ariba or a spreadsheet. They just have a job to be done. Triage guides them to the right system in 60 seconds.

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The Problem Today

It currently takes them hours, or worse, only seconds.

Managers are expected to know which system to use before they even understand what they need. Users are either gaming the system to get what they want, or lost in mountains of policy.

SF

SAP Fieldglass

Contingent Worker Request

↑ Worker type? Category? Rate card? Which one?

vs

W

Workday

Create Job Requisition

↑ Supervisory org? Job profile? Compensation?

The Manager Experience

The hidden cost of making managers figure it out

40%

Requests misrouted

Sent to the wrong channel because the manager guessed wrong about worker type.

3–5

Systems to navigate

Fieldglass, Workday, Ariba, ServiceNow, email. No single front door.

72h

Average delay

Time lost while the request bounces between teams and gets reclassified.

0

Compliance trail

No record of why the manager chose that channel. Regulators notice.

With Triage

One front door. 60 seconds. Every channel.

Managers describe what they need in plain language. Triage prescribes the right channel and routes them to the right system automatically.

01

Describe the need

No system selection. No jargon. The manager answers simple questions about what they need and why.

02

Triage prescribes the channel

Permanent, contingent, SoW, outsourcing, or AI agent — determined by a scoring model, not a guess.

03

Routed to the right system

Workday for perm. Fieldglass for contingent. Ariba for services. The manager never picks the system.